All our products strictly adhere to the principle of privacy payment, and there will be no sensitive labels or images on the outer packaging. You can purchase with confidence.

 

For Customers in the Greater Toronto Area

(Including: Toronto, Markham, Richmond Hill, Vaughan, Newmarket, Aurora, Oakville, Pickering, Mississauga, Ajax, Burlington)

Shipping Options:

Pick Up In-Person:

• North York Address: 33 Singer Ct, North York, ON M2K 0B4
• Unionville Address: 4412 Hwy 7, Unionville, ON L3R 1M2
• Please contact info@secretland.ca to arrange a pickup time that suits you the best.

1-Day Delivery:

• If GTA customers choose this shipping option, we can guarantee getting their order delivered within 24 hours.

Free shipping:

• We offer free shipping for order over $79. Estimated delivery time is 3 to 7 days.

Processing Time:

• Once you place an order and confirm payment, we will strive to process and ship your products within 1 to 4 hours. Please note that processing times may vary during peak or promotions period.

• Also note that the earlier customers place orders the earlier we can get packages shipped.

For Customers Outside the Greater Toronto Area

(Including other cities and areas in Canada)

Start from the day customer placed the order, in Eastern Standard Time.

Shipping Options:

Standard shipping:

• Estimated delivery time: 4 to 7 days

Express delivery: 

• Estimated delivery time: 2 to 3 days

Free shipping:

• Estimated delivery time: 3 to 7 days

We offer reliable shipping methods to ensure your orders are delivered timely and safely. We collaborate with well-known carriers such as UPS and Canada Post.

Processing Time:

• Once you place an order and confirm payment, we will strive to process and ship your products within 12 hours. Please note that processing times may vary during peak periods or promotions.

Shipping Costs:

• Shipping costs are determined based on the destination and selected shipping method. Applicable shipping fees will be displayed when you check out.

Order Tracking:

• After your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status and shipping details of your goods through our website or the carrier's tracking platform.

For Customers from the U.S.

Start from the day customer placed the order, in Eastern Standard Time.

Shipping Options:

• We offer reliable shipping methods to ensure your orders are delivered timely and safely. We collaborate with well-known carriers such as UPS and Canada Post.

Processing Time:

• Once you place an order and confirm payment, we will strive to process and ship your products within 12 hours. Please note that processing times may vary during peak periods or promotions.

Shipping Costs:

• Shipping costs are determined based on the destination and selected shipping method. Applicable shipping fees will be displayed when you check out.

Estimated Delivery Time:

• The estimated delivery time depends on the selected shipping method and destination address. Please refer to the provided estimated delivery time during the checkout process. Please note that customs clearance or unforeseen events such as extreme weather may impact the delivery schedule.

Order Tracking:

• After your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status and shipping details of your goods through our website or the carrier's tracking platform.

 

If you have any questions, please contact our customer service.